Last updated: 5 July 2026
Walima Invite provides custom, made-to-order digital invitations. Because each invitation is personalised and work begins soon after payment, the following policy applies.
The full fee is collected before work begins. This reserves your slot and covers the design time invested in your invitation.
If you cancel before we have started building your invitation, you are eligible for a full refund, minus any payment-gateway transaction charges that are non-recoverable.
Because the work is custom and cannot be resold, payments are non-refundable once we have begun building your invitation (i.e. after a first draft or work has commenced). This includes situations where the event is postponed or cancelled.
If you are not satisfied, we will work with you through the included two (2) rounds of revisions to get it right, rather than issuing a refund.
In the rare case that we are unable to deliver your invitation at all, you will receive a full refund.
To request a cancellation or refund (where eligible), email hi@walimainvite.com with your order details. Eligible refunds are processed to the original payment method within 5–7 working days.
← Back to Pricing